Returns & Exchanges

At IncontinenceProducts, we prioritize your comfort and confidence, which is why we offer a 30-day return policy on all unworn and unopened fashion items. Please ensure all original tags remain attached and packaging is intact to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely place the items in their original packaging, ensuring all labels and hygiene seals are undisturbed to meet our health and safety standards.

• 3.
  Ship the Package

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or ship your exchange item within 5 to 7 business days.